Wilson Glass & Screen: Frequently Asked Questions

General Information

What areas do you service?
We proudly serve residential and commercial properties throughout Lakewood, Long Beach, Cerritos, and Bellflower, as well as the broader Los Angeles, Orange, Riverside, San Bernardino, and Santa Barbara counties.

What are your regular business hours?

• Monday to Friday: 8 a.m. to 5 p.m. 

• Saturday: By Appointment Only

• Sunday: Closed

• 24/7 Emergency Service: Available every day of the year.

What payment methods do you accept?
We accept cash, check, Zelle, and all major credit cards through Quickbooks or Square.

24/7 Emergency Services

Do you offer emergency glass repair?
Yes! We provide 24/7 emergency board-up and glass replacement services. If your window or door glass is damaged, we can secure your home or business immediately. In many cases, we have the glass in stock and can perform a full replacement on the spot without needing a board-up.

Residential Glass & Windows

Can you fix foggy windows with condensation between the panes?
If you see fog or moisture, the seal has failed. While the glass unit itself needs to be replaced, we can usually replace just the glass without having to install a whole new window frame. This is a great glass upgrade to improve your home’s energy efficiency.

Only one pane of my window is broken. Do you have to replace the whole thing?
No! We specialize in glass replacement. In almost every case, we can replace just the broken pane, saving you the cost of a full window replacement.

Why does my window fall down instead of staying open?
This is usually a failed window balance. It’s a common repair for our team—contact us and we’ll get it staying up again in no time.

Do you replace glass sliding door rollers?
Yes, if your door is heavy or sticking, we can replace the rollers to get it gliding like new.

Custom Shower Doors, Mirrors & Custom Glass

Do you help design and install custom shower doors?
Absolutely. We specialize in Custom Shower Doors and Frameless Enclosures. We offer free consultations to help you design an enclosure that fits your bathroom’s style and specifications perfectly.

Can you take down or cut my existing mirror?
There is no guarantee that an old mirror can be moved or cut without breaking. Because of this, we recommend ordering a new custom mirror specifically for your space to ensure a perfect, safe fit.

Can you repair a cracked glass tabletop?
Unfortunately, cracked tabletop glass cannot be repaired for safety reasons and must be replaced. We can cut a brand-new custom tabletop to your exact dimensions.

What is the difference between frameless and semi-frameless shower doors?
Frameless doors use heavy-duty tempered glass and minimal hardware for that high-end "floating" look. Semi-frameless doors have a frame around the main opening but not the door itself. Both are great options, and we can help you choose the one that fits your bathroom's structure and your budget.

How long does a custom shower door installation take?
Once we’ve taken precise measurements and your custom glass is ready, the actual installation usually takes between 2 to 4 hours. We work efficiently to get your bathroom back in service as quickly as possible.

Can you replace the glass in my kitchen cabinet doors?
Definitely! We offer a variety of clear, frosted, and textured glass options to give your cabinets a facelift. It’s a simple way to upgrade your kitchen's look without a full remodel.

Screens & Specialty Services

Do you replace window screens?
Yes. We can often rescreen your existing frames with new fiberglass mesh, or we can build you entirely new frames if yours are bent or missing.

Can you install retractable screen doors?
Yes, we are specialists in installing Phantom Screens®. These are custom-made to fit your doorway and come in a variety of colors to match your home’s aesthetic.

Can you install pet doors?
Yes! In most cases, we can install high-quality pet doors directly into your existing door or screen.

Do you provide window tinting?
Yes, we offer window tinting for both homes and businesses to help reduce glare, lower energy bills, and add privacy.

How often should I replace my window screens?
In the Lakewood and Long Beach area, screens typically last 10–15 years. However, if you see holes, sagging, or the mesh feels brittle to the touch, it’s time for a replacement to keep the breeze in and the bugs out.

Does window tinting actually help with energy bills?
Yes! Our residential window tinting blocks a huge chunk of solar heat. This keeps your home cooler during those hot LA summers, which means your AC doesn’t have to work nearly as hard.

Commercial Services

Do you replace glass in commercial storefronts?
Yes, we handle everything from storefront glass and curtain walls to ADA-compliant door hardware and emergency board-ups for businesses across LA and Orange County.

Do you offer ADA-compliant door services for businesses?

We do. We help local business owners in Cerritos and beyond stay compliant by installing the correct door hardware, glass, and ensuring everything meets current ADA accessibility standards.